Organizational Behavior MCQs

What is the primary focus of organizational behavior? a. Financial management b. Human behavior within organizations c. Marketing strategies d. Technological advancements Answer: b In the context of organizational behavior, what does the term “job satisfaction” refer to? a. Employee’s satisfaction with their salary b. Employee’s overall contentment with their job c. Employee’s satisfaction with the company’s products d. Employee’s satisfaction with the working hours Answer: b Which organizational behavior theory suggests that employees are motivated by a hierarchy of needs, from basic physiological needs to self-actualization? a. Expectancy theory b. Equity theory c. Maslow’s hierarchy of needs d. Theory X and Theory Y Answer: c What is the term for the unwritten rules and shared values that guide behavior within an organization? a. Organizational culture b. Organizational structure c. Organizational hierarchy d. Organizational diversity Answer: a According to Herzberg’s Two-Factor Theory, which factors are considered hygiene factors that can lead to dissatisfaction if inadequate? a. Achievement and recognition b. Salary and benefits c. Responsibility and growth d. Feedback and promotions Answer: b Which organizational behavior concept focuses on the extent to which employees believe they can control their work and its outcomes? a. Locus of control b. Job autonomy c. Self-efficacy d. Emotional intelligence Answer: b What is the term for the process of adapting to and managing change within an organization? a. Organizational culture b. Change management c. Organizational development d. Organizational control Answer: b According to the theory of cognitive dissonance, what happens when individuals experience inconsistency between their beliefs and actions? a. They become more satisfied b. They ignore the inconsistency c. They experience discomfort and seek to resolve the inconsistency d. They become indifferent Answer: c Which leadership style is characterized by a leader who makes decisions without consulting team members? a. Transformational leadership b. Laissez-faire leadership c. Democratic leadership d. Transactional leadership Answer: b What does the “Hawthorne effect” in organizational behavior refer to? a. The tendency for individuals to exert less effort when working in a group b. The impact of lighting on employee productivity c. The positive influence of attention on employee performance d. The negative influence of management on employee motivation Answer: c Which type of conflict in organizational behavior is characterized by disagreements over goals and objectives? a. Interpersonal conflict b. Intrapersonal conflict c. Intragroup conflict d. Intergroup conflict Answer: d What is the term for a set of expected behavior patterns attributed to someone occupying a given position in a social unit? a. Role conflict b. Role perception c. Role expectation d. Role ambiguity Answer: c According to Vroom’s Expectancy Theory, what is the key factor influencing an individual’s motivation to exert effort? a. Belief that effort leads to performance b. Belief that performance leads to outcomes c. The attractiveness of outcomes d. Belief in the fairness of outcomes Answer: c Which stage in Tuckman’s stages of group development is characterized by conflicts and disagreements among group members? a. Forming b. Storming c. Norming d. Performing Answer: b What is the term for the psychological discomfort felt when individuals encounter information that conflicts with their beliefs? a. Cognitive dissonance b. Confirmation bias c. Perception distortion d. Selective attention Answer: a In the context of organizational behavior, what is the term for the ability to understand and manage one’s own emotions and the emotions of others? a. Emotional intelligence b. Social intelligence c. Cognitive intelligence d. Interpersonal intelligence Answer: a Which type of power in organizational behavior is based on an individual’s expertise, skills, or knowledge? a. Legitimate power b. Reward power c. Coercive power d. Expert power Answer: d What does the “glass ceiling” refer to in the context of organizational behavior? a. The invisible barrier that limits the advancement of women and minorities in the workplace b. The transparency of organizational policies c. The ease of breaking through organizational barriers d. The reflection of leadership hierarchy in glass windows Answer: a Which motivational theory suggests that individuals are motivated by the belief that their efforts will lead to high performance and that this high performance will be rewarded? a. Maslow’s hierarchy of needs b. Herzberg’s Two-Factor Theory c. Expectancy theory d. Equity theory Answer: c In the context of organizational behavior, what does the term “stereotype” refer to? a. A widely accepted organizational culture b. A set of behaviors expected from employees c. A generalized belief about a particular group of people d. A standard set of procedures in a workplace Answer: c Which stage in Lewin’s change management model involves preparing individuals for the upcoming change? a. Unfreezing b. Moving c. Refreezing d. Changing Answer: a According to Douglas McGregor’s Theory X and Theory Y, which theory assumes that employees inherently dislike work and will avoid it if possible? a. Theory X b. Theory Y c. Theory Z d. Theory Q Answer: a What is the term for the tendency to attribute one’s own successes to internal factors and failures to external factors? a. Fundamental attribution error b. Self-serving bias c. Halo effect d. Actor-observer bias Answer: b Which communication network in organizational behavior is characterized by a single leader who communicates directly with all group members? a. Chain b. Wheel c. All-channel d. Circle Answer: a What does the term “groupthink” refer to in organizational behavior? a. A positive collaboration within a group b. The tendency of group members to conform to a decision without critical evaluation c. Conflict resolution within a group d. Effective communication within a group Answer: b In the context of organizational behavior, what is the term for the process of interpreting and understanding the meaning of the symbols in communication? a. Encoding b. Decoding c. Feedback d. Noise Answer: b Which type of conflict in organizational behavior is characterized by disagreements among members of a team? a. Intrapersonal conflict b. Intragroup conflict c. Interpersonal conflict d. Intergroup conflict Answer: b What is the term for the psychological state of discomfort resulting from inconsistency between one’s attitudes and behavior? a. Cognitive dissonance b. Confirmation bias c. Selective attention d. Perceptual defense Answer: a According to Herzberg’s Two-Factor Theory, which factors contribute to job satisfaction and motivation? a. Hygiene factors b. Equity factors c. Intrinsic factors d. Extrinsic factors Answer: c Which leadership style emphasizes collaboration, shared decision-making, and consideration of employee well-being? a. Autocratic leadership b. Democratic leadership c. Laissez-faire leadership d. Transformational leadership Answer: b