Operations Management MCQs

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1. What is the primary objective of operations management?
(A) Maximizing profits
(B) Minimizing costs
(C) Enhancing customer satisfaction
(D) Improving efficiency

2. In operations management, what does the term “Lead Time” refer to?
(A) The time taken to complete a manufacturing process
(B) The time a machine is in operation
(C) The time between placing an order and receiving the goods
(D) The time spent on employee training

3. What is the purpose of the Critical Path Method (CPM) in project management?
(A) Calculating manufacturing lead times
(B) Identifying the longest sequence of dependent activities
(C) Allocating resources to tasks
(D) Evaluating employee performance

4. In operations management, what is the term for the set of activities that transform inputs into outputs?
(A) Supply chain
(B) Logistics management
(C) Quality control
(D) Production process

5. Which inventory management approach aims to minimize holding costs by ordering goods only when needed?
(A) Economic Order Quantity (EOQ)
(B) ABC analysis
(C) Safety stock
(D) Just-In-Time (JIT)

6. What is the goal of Total Quality Management (TQM)?
(A) Ensuring every product meets customer requirements
(B) Reducing labor costs
(C) Maximizing production speed
(D) Minimizing lead time

7. In operations management, what is the term for a process of continuous improvement?
(A) Kaizen
(B) Six Sigma
(C) Lean production
(D) Agile manufacturing

8. What does the term “Bottleneck” mean in operations management?
(A) Excessive inventory
(B) A defect in the final product
(C) A point in the process that limits overall capacity
(D) Delay in delivery

9. Which forecasting method uses historical data to predict future demand?
(A) Time series analysis
(B) Qualitative forecasting
(C) Delphi method
(D) Exponential smoothing

10. In operations management, what does “Capacity Planning” involve?
(A) Assessing production facility capabilities
(B) Managing production speed
(C) Determining production quantities
(D) Allocating resources to tasks

11. What is the purpose of the Pareto Principle in operations management?
(A) Identifying critical paths
(B) Reducing lead time
(C) Allocating resources
(D) Prioritizing tasks based on importance

12. In operations management, what ensures goods and services meet customer expectations?
(A) Quality control
(B) Six Sigma
(C) Total Quality Management (TQM)
(D) Lean production

13. Which production process involves continuous production of identical items?
(A) Batch production
(B) Mass production
(C) Job production
(D) Project production

14. What is the purpose of ABC analysis in inventory management?
(A) Identifying key customers
(B) Categorizing items based on importance
(C) Analyzing competitors
(D) Assessing production costs

15. Which technique analyzes and optimizes the sequence of project tasks?
(A) Critical Path Method (CPM)
(B) Capacity planning
(C) Supply chain management
(D) Project scheduling

16. Which quality control chart monitors defects per unit?
(A) Pareto chart
(B) Scatter diagram
(C) Control chart
(D) Fishbone diagram

17. In operations management, what does “Kaizen” mean?
(A) Quality assurance
(B) Rapid production
(C) Continuous improvement
(D) Efficient logistics

18. Which production strategy produces according to actual demand?
(A) Batch production
(B) Level production strategy
(C) Chase demand strategy
(D) Mass production

19. What is the purpose of the Fishbone diagram?
(A) Identifying critical paths
(B) Prioritizing tasks
(C) Allocating resources
(D) Analyzing causes of problems

20. What does “Agile Manufacturing” refer to?
(A) Producing in large quantities
(B) Minimizing inventory
(C) Quickly adapting to changing customer demands
(D) Strict quality control

21. What is the purpose of the Delphi method in forecasting?
(A) Collecting expert opinions anonymously
(B) Identifying bottlenecks
(C) Analyzing time series data
(D) Allocating resources

22. Which inventory approach classifies items based on importance?
(A) Economic Order Quantity (EOQ)
(B) Just-In-Time (JIT)
(C) Safety stock
(D) ABC analysis

23. What is a visual representation of steps in a process called?
(A) Gantt chart
(B) Flowchart
(C) Control chart
(D) Scatter diagram

24. What is the purpose of a Gantt chart?
(A) Identifying bottlenecks
(B) Analyzing problems
(C) Allocating resources
(D) Visualizing tasks and durations

25. Which production process delivers a unique product for each customer?
(A) Batch production
(B) Job production
(C) Mass production
(D) Project production

26. In operations management, what does “Logistics” involve?
(A) Managing production speed
(B) Allocating resources
(C) Managing movement and storage of goods
(D) Assessing production capacity

27. What is the primary goal of the Theory of Constraints (TOC)?
(A) Maximizing production speed
(B) Reducing lead time
(C) Implementing quality control
(D) Identifying and eliminating bottlenecks

28. What does “Economic Order Quantity (EOQ)” represent?
(A) Average product demand
(B) Maximum warehouse capacity
(C) Optimal order quantity minimizing total costs
(D) Minimum order size

29. What is the purpose of a Scatter diagram?
(A) Identifying bottlenecks
(B) Analyzing causes
(C) Allocating resources
(D) Showing relationship between variables

30. Which production process involves large quantities with continuous flow?
(A) Batch production
(B) Mass production
(C) Job production
(D) Project production