What is the primary objective of operations management?
a. Maximizing profits
b. Minimizing costs
c. Improving efficiency
d. Enhancing customer satisfaction
Answer: d
In operations management, what does the term “Lead Time” refer to?
a. The time taken to complete a manufacturing process
b. The time between placing an order and receiving the goods
c. The time a machine is in operation
d. The time spent on employee training
Answer: b
What is the purpose of the Critical Path Method (CPM) in project management?
a. Identifying the longest sequence of dependent activities
b. Calculating manufacturing lead times
c. Allocating resources to tasks
d. Evaluating employee performance
Answer: a
In operations management, what is the term for the set of activities that transform inputs into outputs?
a. Supply chain
b. Production process
c. Quality control
d. Logistics management
Answer: b
Which inventory management approach aims to minimize holding costs by ordering goods only when needed?
a. Economic Order Quantity (EOQ)
b. Just-In-Time (JIT)
c. Safety stock
d. ABC analysis
Answer: b
What is the goal of Total Quality Management (TQM) in operations management?
a. Maximizing production speed
b. Reducing labor costs
c. Ensuring every product meets customer requirements
d. Minimizing lead time
Answer: c
In operations management, what is the term for a process that continuously monitors and improves production processes?
a. Lean production
b. Six Sigma
c. Kaizen
d. Agile manufacturing
Answer: c
What does the term “Bottleneck” mean in the context of operations management?
a. A point in the process that limits the overall capacity
b. A type of defect in the final product
c. An excessive amount of inventory
d. A delay in the delivery process
Answer: a
Which forecasting method in operations management uses historical data to predict future demand?
a. Qualitative forecasting
b. Time series analysis
c. Delphi method
d. Exponential smoothing
Answer: b
In operations management, what does the term “Capacity Planning” involve?
a. Determining the number of units to produce
b. Managing the speed of production
c. Assessing the capabilities of production facilities
d. Allocating resources to tasks
Answer: c
What is the purpose of the Pareto Principle in operations management?
a. Identifying critical paths in project management
b. Prioritizing tasks based on their importance
c. Allocating resources to maximize efficiency
d. Reducing lead time in production processes
Answer: b
In operations management, what is the term for the process of ensuring that goods and services meet or exceed customer expectations?
a. Quality control
b. Six Sigma
c. Total Quality Management (TQM)
d. Lean production
Answer: c
Which type of production process involves the continuous production of identical items without interruption?
a. Batch production
b. Job production
c. Mass production
d. Project production
Answer: c
What is the purpose of the ABC analysis in inventory management?
a. Identifying high-priority customers
b. Categorizing products based on their importance
c. Analyzing competitors in the market
d. Assessing production costs
Answer: b
In operations management, what is the term for the process of analyzing and optimizing the sequence of tasks in a project?
a. Supply chain management
b. Capacity planning
c. Critical Path Method (CPM)
d. Project scheduling
Answer: c
Which type of quality control chart is used to monitor the number of defects per unit in a production process?
a. Pareto chart
b. Control chart
c. Scatter diagram
d. Fishbone diagram
Answer: b
In operations management, what does the term “Kaizen” mean?
a. Continuous improvement
b. Rapid production
c. Quality assurance
d. Efficient logistics management
Answer: a
Which production scheduling method aims to produce a specific quantity of goods in each production run?
a. Chase demand strategy
b. Level production strategy
c. Batch production
d. Mass production
Answer: a
What is the purpose of the Fishbone diagram in operations management?
a. Identifying critical paths in project management
b. Analyzing the causes of a problem
c. Allocating resources to tasks
d. Prioritizing tasks based on their importance
Answer: b
In operations management, what does the term “Agile Manufacturing” refer to?
a. Producing goods in large quantities
b. Adapting quickly to changing customer demands
c. Minimizing inventory levels
d. Implementing strict quality control
Answer: b
What is the purpose of the Delphi method in forecasting in operations management?
a. Identifying bottlenecks in the production process
b. Collecting opinions from a group of experts anonymously
c. Analyzing time series data
d. Allocating resources to tasks
Answer: b
Which inventory management approach involves classifying items based on their importance and allocating resources accordingly?
a. Economic Order Quantity (EOQ)
b. Just-In-Time (JIT)
c. ABC analysis
d. Safety stock
Answer: c
In operations management, what is the term for a visual representation of the steps in a process?
a. Gantt chart
b. Control chart
c. Flowchart
d. Scatter diagram
Answer: c
What is the purpose of the Gantt chart in project management in operations?
a. Identifying bottlenecks in the production process
b. Analyzing the causes of a problem
c. Visualizing the sequence of tasks and their durations
d. Allocating resources to tasks
Answer: c
Which type of production process is characterized by the production of a unique product or service for each customer?
a. Batch production
b. Job production
c. Mass production
d. Project production
Answer: b
In operations management, what does the term “Logistics” involve?
a. Managing the speed of production
b. Allocating resources to tasks
c. Managing the movement and storage of goods
d. Assessing the capabilities of production facilities
Answer: c
What is the primary goal of the Theory of Constraints (TOC) in operations management?
a. Maximizing production speed
b. Identifying and eliminating bottlenecks
c. Implementing quality control measures
d. Reducing lead time in production processes
Answer: b
In operations management, what does the term “Economic Order Quantity (EOQ)” represent?
a. The optimal quantity of goods to order to minimize holding costs
b. The maximum quantity of goods a warehouse can hold
c. The average demand for a product
d. The minimum order quantity
Answer: a
What is the purpose of the Scatter diagram in operations management?
a. Identifying bottlenecks in the production process
b. Analyzing the causes of a problem
c. Visualizing the relationship between two variables
d. Allocating resources to tasks
Answer: c
Which type of production process is characterized by producing goods in large quantities with a continuous flow of production?
a. Batch production
b. Job production
c. Mass production
d. Project production
Answer: c