Leadership and Conflict Management MCQs

1. What is leadership? a. Power and control b. Influence and inspiration c. Task completion d. Micromanagement Answer: b. Influence and inspiration 2. Which leadership style involves making decisions without input from others? a. Autocratic b. Democratic c. Transformational d. Laissez-faire Answer: a. Autocratic 3. Conflict can arise due to: a. Differences in values and beliefs b. Identical perspectives c. Lack of communication d. A and C Answer: d. A and C (Differences in values and beliefs, Lack of communication) 4. What is a common goal of conflict resolution? a. Ignoring the issue b. Win-lose outcome c. Finding a mutually beneficial solution d. Escalating the conflict Answer: c. Finding a mutually beneficial solution 5. Which conflict resolution style involves assertiveness and cooperation? a. Avoidance b. Accommodation c. Compromise d. Collaboration Answer: d. Collaboration 6. What is the primary role of a mediator in conflict resolution? a. Take sides b. Impose a decision c. Facilitate communication and negotiation d. Ignore the conflict Answer: c. Facilitate communication and negotiation 7. Transformational leadership focuses on: a. Maintaining the status quo b. Inspiring and motivating followers c. Rigid rule enforcement d. Isolation from followers Answer: b. Inspiring and motivating followers 8. Emotional intelligence in leadership involves: a. Ignoring emotions b. Recognizing and managing emotions c. Minimizing empathy d. Avoiding interpersonal relationships Answer: b. Recognizing and managing emotions 9. Which type of power is based on the leader’s personal characteristics? a. Legitimate power b. Expert power c. Referent power d. Coercive power Answer: c. Referent power 10. What is a key aspect of effective communication in leadership? a. Lack of feedback b. Ambiguity c. Active listening d. One-way communication Answer: c. Active listening 11. Which leadership style seeks input from the team but makes the final decision? a. Autocratic b. Democratic c. Laissez-faire d. Transformational Answer: b. Democratic 12. In conflict management, what does compromising involve? a. Ignoring the issue b. Winning at all costs c. Finding a middle ground d. Giving in to the other party Answer: c. Finding a middle ground 13. What is the role of power in conflict situations? a. Resolve conflicts automatically b. Escalate conflicts c. Influence the outcome d. Avoid conflicts Answer: c. Influence the outcome 14. Which type of conflict is constructive and can lead to positive outcomes? a. Task conflict b. Relationship conflict c. Process conflict d. Avoidance conflict Answer: a. Task conflict 15. What is a disadvantage of an autocratic leadership style? a. Slow decision-making b. Lack of employee motivation c. High team morale d. Enhanced creativity Answer: b. Lack of employee motivation 16. In conflict resolution, what is “collaboration”? a. Avoiding the conflict b. Seeking a win-lose solution c. Working together to find a mutually beneficial solution d. Imposing a decision on the parties involved Answer: c. Working together to find a mutually beneficial solution 17. What does the term “win-win” mean in conflict resolution? a. Both parties lose b. Both parties win c. One party wins, and the other loses d. Ignoring the conflict Answer: b. Both parties win 18. Which leadership style encourages creativity and independent thinking among team members? a. Transactional b. Autocratic c. Laissez-faire d. Democratic Answer: c. Laissez-faire 19. What is the importance of trust in leadership? a. Trust is irrelevant in leadership b. Trust enhances team collaboration and productivity c. Trust leads to micromanagement d. Trust hinders decision-making Answer: b. Trust enhances team collaboration and productivity 20. How can a leader manage conflict proactively? a. Ignore conflicts until they escalate b. Address conflicts as soon as they arise c. Promote a culture of blame d. Encourage a competitive work environment Answer: b. Address conflicts as soon as they arise