What is the primary purpose of ground handling services at an airport?
a) To manage air traffic
b) To ensure the safe and efficient movement of aircraft on the ground
c) To provide in-flight entertainment
d) To schedule flight arrivals and departures
Answer: b) To ensure the safe and efficient movement of aircraft on the ground
Which of the following tasks is NOT typically performed by ground handling staff?
a) Aircraft refueling
b) Passenger check-in
c) In-flight meal preparation
d) Baggage handling
Answer: c) In-flight meal preparation
What is the role of a “marshaller” in ground handling?
a) To manage air traffic control
b) To direct aircraft to and from parking positions on the apron
c) To inspect aircraft engines
d) To handle cargo
Answer: b) To direct aircraft to and from parking positions on the apron
Which vehicle is used to push an aircraft back from the gate?
a) Towbar
b) Ground power unit
c) Pushback tractor
d) Aircraft loader
Answer: c) Pushback tractor
What is the function of a “ground power unit” (GPU)?
a) To provide electrical power to the aircraft while on the ground
b) To refuel the aircraft
c) To load baggage
d) To tow the aircraft
Answer: a) To provide electrical power to the aircraft while on the ground
What does “airside” refer to in airport terminology?
a) Areas accessible to the public
b) The terminal building and check-in areas
c) Areas beyond the security screening and gate areas
d) Areas for aircraft maintenance
Answer: c) Areas beyond the security screening and gate areas
What is the purpose of “baggage claim” at an airport?
a) To check in baggage
b) To retrieve checked baggage after a flight
c) To weigh baggage
d) To store unclaimed baggage
Answer: b) To retrieve checked baggage after a flight
Which ground handling task involves moving cargo between the aircraft and the terminal?
a) Aircraft refueling
b) Ground power
c) Cargo handling
d) Passenger boarding
Answer: c) Cargo handling
What is the role of “ramp agents” in ground handling?
a) To manage air traffic
b) To ensure aircraft are properly serviced and loaded/unloaded on the ramp
c) To handle passenger check-in
d) To provide flight planning services
Answer: b) To ensure aircraft are properly serviced and loaded/unloaded on the ramp
What does “pushback” refer to in aircraft ground handling?
a) Pushing the aircraft into the gate
b) Removing aircraft from the runway
c) Pushing the aircraft away from the gate using a pushback tractor
d) Moving aircraft from the hangar to the runway
Answer: c) Pushing the aircraft away from the gate using a pushback tractor
Which piece of equipment is used to load and unload cargo from an aircraft?
a) Aircraft tug
b) Baggage cart
c) Cargo loader
d) Jet bridge
Answer: c) Cargo loader
What is a “jet bridge”?
a) A structure that connects the aircraft to the terminal building
b) A type of cargo loader
c) A tool used for aircraft maintenance
d) A vehicle for refueling aircraft
Answer: a) A structure that connects the aircraft to the terminal building
Which type of ground handling equipment is used to transport passengers from the terminal to the aircraft?
a) Shuttle bus
b) Pushback tractor
c) Cargo loader
d) Ground power unit
Answer: a) Shuttle bus
What is the purpose of “aircraft servicing”?
a) To clean the aircraft interior
b) To perform maintenance checks
c) To provide necessary supplies such as fuel and water
d) To manage passenger check-in
Answer: c) To provide necessary supplies such as fuel and water
Which of the following is an example of “ground support equipment” (GSE)?
a) In-flight entertainment system
b) Aircraft maintenance tools
c) Baggage cart
d) Pilot headset
Answer: c) Baggage cart
What does “load planning” involve in ground handling?
a) Designing the airport layout
b) Planning the weight and distribution of cargo and baggage in the aircraft
c) Scheduling aircraft maintenance
d) Managing passenger boarding
Answer: b) Planning the weight and distribution of cargo and baggage in the aircraft
What is the role of “aircraft fueling” in ground handling?
a) To provide a power source for the aircraft
b) To ensure the aircraft is properly refueled before departure
c) To manage the cargo loading
d) To transport passengers to the aircraft
Answer: b) To ensure the aircraft is properly refueled before departure
What does “de-icing” involve in ground handling?
a) Removing ice from the aircraft’s windshield
b) Preventing ice from forming on the aircraft’s exterior surfaces
c) Cleaning the aircraft’s interior
d) Inspecting the aircraft’s engines
Answer: b) Preventing ice from forming on the aircraft’s exterior surfaces
Which document is used to record ground handling services provided to an aircraft?
a) Flight plan
b) Aircraft logbook
c) Ground handling service report
d) Passenger manifest
Answer: c) Ground handling service report
What is the primary function of a “ground handler”?
a) To perform maintenance on aircraft engines
b) To ensure the efficient and safe handling of aircraft on the ground
c) To manage flight scheduling
d) To provide in-flight services
Answer: b) To ensure the efficient and safe handling of aircraft on the ground
What does “turnaround” mean in the context of ground handling?
a) The time taken to repair the aircraft
b) The time taken to refuel and prepare an aircraft for its next flight
c) The process of changing aircraft tires
d) The procedure for boarding passengers
Answer: b) The time taken to refuel and prepare an aircraft for its next flight
Which of the following is NOT typically part of the aircraft turnaround process?
a) Cleaning the cabin
b) Refueling the aircraft
c) Performing a maintenance check
d) Booking passenger tickets
Answer: d) Booking passenger tickets
What type of equipment is used for “aircraft towing”?
a) Pushback tractor
b) Baggage cart
c) Cargo loader
d) Jet bridge
Answer: a) Pushback tractor
What is the role of “aircraft cleaning” in ground handling?
a) To repair aircraft systems
b) To remove dirt and debris from the aircraft’s interior and exterior
c) To refuel the aircraft
d) To handle baggage
Answer: b) To remove dirt and debris from the aircraft’s interior and exterior
What does “pre-flight inspection” involve?
a) Checking passenger tickets
b) Inspecting the aircraft for any issues before departure
c) Loading cargo into the aircraft
d) Providing in-flight services
Answer: b) Inspecting the aircraft for any issues before departure
Which of the following tasks is typically performed by a “baggage handler”?
a) Directing aircraft to the gate
b) Loading and unloading baggage from the aircraft
c) Refueling the aircraft
d) Providing flight updates to passengers
Answer: b) Loading and unloading baggage from the aircraft
What does “aircraft marshaling” involve?
a) Providing in-flight meal service
b) Directing aircraft during taxiing to and from the gate
c) Performing maintenance checks
d) Managing passenger check-in
Answer: b) Directing aircraft during taxiing to and from the gate
What is the purpose of “aircraft towing” equipment?
a) To provide power to the aircraft
b) To move the aircraft on the ground without engine power
c) To refuel the aircraft
d) To clean the aircraft
Answer: b) To move the aircraft on the ground without engine power
Which of the following is used for “baggage handling”?
a) Aircraft loader
b) Baggage cart
c) Pushback tractor
d) Ground power unit
Answer: b) Baggage cart
What does “flight departure” preparation include?
a) Checking the weather
b) Preparing the aircraft for its departure, including fueling and loading cargo
c) Managing passenger boarding
d) Scheduling the next flight
Answer: b) Preparing the aircraft for its departure, including fueling and loading cargo
Which type of equipment is used for “aircraft refueling”?
a) Refueling truck
b) Baggage cart
c) Cargo loader
d) Pushback tractor
Answer: a) Refueling truck
What does “turnaround time” refer to?
a) The time required to repair the aircraft
b) The time between an aircraft’s arrival and its departure
c) The time needed to clean the aircraft
d) The time for passenger boarding
Answer: b) The time between an aircraft’s arrival and its departure
Which of the following is NOT a function of a “ground handling agent”?
a) Inspecting the aircraft
b) Refueling the aircraft
c) Providing in-flight entertainment
d) Handling cargo and baggage
Answer: c) Providing in-flight entertainment
What is a “jet bridge” used for?
a) Connecting the aircraft to the terminal building for boarding and deplaning
b) Tow aircraft to the runway
c) Refuel the aircraft
d) Load and unload cargo
Answer: a) Connecting the aircraft to the terminal building for boarding and deplaning
What is “ground support equipment” (GSE) used for?
a) Supporting in-flight operations
b) Handling and servicing aircraft on the ground
c) Managing airport security
d) Providing passenger services
Answer: b) Handling and servicing aircraft on the ground
What is the purpose of a “ground handling checklist”?
a) To manage flight schedules
b) To ensure all required ground handling tasks are completed
c) To provide in-flight service
d) To manage passenger reservations
Answer: b) To ensure all required ground handling tasks are completed
Which of the following is a type of “ground support vehicle”?
a) Pushback tractor
b) Air traffic control tower
c) Aircraft maintenance hangar
d) Passenger jet
Answer: a) Pushback tractor
What does “aircraft servicing” include?
a) Performing in-flight meal services
b) Providing aircraft with fuel, water, and other necessary supplies
c) Scheduling flight arrivals and departures
d) Managing airport retail operations
Answer: b) Providing aircraft with fuel, water, and other necessary supplies
Which document is used to track the completion of ground handling tasks?
a) Flight plan
b) Ground handling report
c) Passenger manifest
d) Aircraft logbook
Answer: b) Ground handling report
What is “baggage reconciliation”?
a) Checking the weight of baggage
b) Matching checked baggage with passenger tickets to ensure proper delivery
c) Storing unclaimed baggage
d) Cleaning the baggage
Answer: b) Matching checked baggage with passenger tickets to ensure proper delivery
What does “pre-arrival preparation” involve?
a) Preparing the aircraft for its next flight
b) Managing passenger boarding
c) Ensuring that ground handling resources are ready for the aircraft’s arrival
d) Scheduling the aircraft maintenance
Answer: c) Ensuring that ground handling resources are ready for the aircraft’s arrival
Which of the following is part of the “ground handling services” provided to aircraft?
a) Air traffic control
b) Aircraft fueling
c) In-flight catering
d) Flight planning
Answer: b) Aircraft fueling
What does “aircraft pushback” refer to?
a) Moving the aircraft into the gate
b) Moving the aircraft away from the gate using a pushback tractor
c) Refueling the aircraft
d) Cleaning the aircraft
Answer: b) Moving the aircraft away from the gate using a pushback tractor
Which ground handling process ensures that an aircraft is ready for departure?
a) Turnaround
b) Arrival
c) In-flight service
d) Maintenance
Answer: a) Turnaround
What type of equipment is used for “aircraft de-icing”?
a) De-icing truck
b) Baggage cart
c) Cargo loader
d) Pushback tractor
Answer: a) De-icing truck
What is the role of “aircraft maintenance” in ground handling?
a) To check in passengers
b) To ensure that the aircraft is in good condition and safe for flight
c) To manage baggage
d) To provide in-flight entertainment
Answer: b) To ensure that the aircraft is in good condition and safe for flight
Which ground handling function involves providing electrical power to the aircraft while on the ground?
a) Aircraft refueling
b) Ground power
c) Aircraft cleaning
d) Baggage handling
Answer: b) Ground power
What is a “ground handling supervisor” responsible for?
a) Managing in-flight operations
b) Overseeing ground handling activities and ensuring compliance with procedures
c) Scheduling aircraft maintenance
d) Providing passenger services
Answer: b) Overseeing ground handling activities and ensuring compliance with procedures
What is the primary function of a “cargo loader” in ground handling?
a) To push aircraft back from the gate
b) To load and unload cargo from the aircraft
c) To refuel the aircraft
d) To clean the aircraft
Answer: b) To load and unload cargo from the aircraft
What does “ramp safety” involve?
a) Ensuring the aircraft is properly serviced and loaded
b) Providing passenger services
c) Managing flight schedules
d) Handling in-flight emergencies
Answer: a) Ensuring the aircraft is properly serviced and loaded