Business Communication MCQs

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1. The primary purpose of business communication is:





2. Which of the following is not a type of communication?





3. The process of converting ideas into messages is called:





4. The process of interpreting a message is known as:





5. Which element ensures the success of communication?





6. The main barrier to communication caused by noise is:





7. Which of the following is an example of upward communication?





8. Communication that flows between colleagues at the same level is called:





9. Grapevine communication is also known as:





10. Which is the richest medium of communication?





11. Body language is part of:





12. The full form of “CC” in business email is:





13. Which of the following is an example of written communication?





14. Listening with full concentration and understanding is called:





15. Which of the following is a downward communication?





16. The term “KISS” in communication stands for:





17. Which of these is a barrier to effective communication?





18. Which type of report is prepared regularly?





19. A meeting agenda is used to:





20. Paralanguage refers to:





21. Which of the following is not a principle of effective communication?





22. A communication channel with no middleman is:





23. Which is the primary skill for business communication?





24. Which communication network follows a hierarchy?





25. Which of the following is not an example of oral communication?





26. Which of the following is a formal communication channel?





27. A business letter should be:





28. In communication, symbols, signs, and gestures are part of:





29. The main objective of a business report is to:





30. Minutes of meeting record:





31. Which communication method provides immediate feedback?





32. Which of the following is not a written communication tool?





33. Which of the following is an external communication?





34. Eye contact in communication indicates:





35. Which of the following is a visual communication aid?





36. What is the primary purpose of a circular in business?





37. Which of these is an example of persuasive communication?





38. Communication that crosses both levels and departments is:





39. Which is the most cost-effective communication method?





40. A concise communication should be:





41. Which of the following is not a communication skill?





42. Redundancy in communication means:





43. The first step in the communication process is:





44. A message sent without words is:





45. Which is the most permanent form of communication?





46. The main purpose of feedback in communication is to:





47. Which of the following is a semantic barrier?





48. Which of the following is not a feature of effective communication?





49. Which of the following is not an example of mass communication?





50. Business communication is primarily:





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