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- A company needs to choose between three suppliers based on cost and reliability. Which factor is most critical?
- A. Cost
- B. Reliability
- C. Both equally important
- D. Neither
- Answer: C
- What is the first step in the decision-making process?
- A. Evaluating alternatives
- B. Defining the problem
- C. Implementing the decision
- D. Monitoring results
- Answer: B
- Which decision-making model involves setting specific criteria to judge alternatives?
- A. Rational model
- B. Bounded rationality model
- C. Incremental model
- D. Garbage can model
- Answer: A
- What technique involves making decisions based on previous experiences and intuition?
- A. Data analysis
- B. Heuristics
- C. Simulation
- D. Optimization
- Answer: B
- When faced with a decision under uncertainty, what tool can help visualize different outcomes?
- A. SWOT analysis
- B. Decision tree
- C. Pareto chart
- D. Gantt chart
- Answer: B
- What does SWOT stand for in decision-making?
- A. Strengths, Weaknesses, Options, Threats
- B. Strategies, Weaknesses, Opportunities, Threats
- C. Strengths, Weaknesses, Opportunities, Threats
- D. Strengths, Workflows, Opportunities, Tactics
- Answer: C
- Which of the following is NOT a quantitative decision-making tool?
- A. Linear programming
- B. Simulation
- C. Heuristics
- D. Decision matrix
- Answer: C
- What is the primary goal of a cost-benefit analysis?
- A. To minimize costs
- B. To maximize benefits
- C. To compare the costs and benefits of an action
- D. To eliminate risk
- Answer: C
- In decision-making, what is a “satisficing” strategy?
- A. Choosing the optimal solution
- B. Choosing the first satisfactory solution
- C. Exploring all possible solutions
- D. Ignoring all risks
- Answer: B
- What does the term “bounded rationality” imply?
- A. Unlimited cognitive resources
- B. Decision making with limited information
- C. Rational decisions without constraints
- D. Optimal decision making
- Answer: B
- Which method is used to prioritize tasks by comparing their urgency and importance?
- A. Pareto analysis
- B. Eisenhower matrix
- C. PERT chart
- D. Gantt chart
- Answer: B
- What is the Delphi technique used for in decision-making?
- A. Generating random solutions
- B. Reaching consensus among experts
- C. Evaluating past decisions
- D. Identifying weaknesses
- Answer: B
- Which of the following is a qualitative decision-making technique?
- A. Linear regression
- B. Monte Carlo simulation
- C. Scenario analysis
- D. Economic order quantity
- Answer: C
- A decision matrix is primarily used to:
- A. Determine cost-effectiveness
- B. Compare multiple alternatives
- C. Schedule project tasks
- D. Assess risk levels
- Answer: B
- In risk management, what does “mitigation” refer to?
- A. Accepting the risk
- B. Reducing the impact of the risk
- C. Ignoring the risk
- D. Transferring the risk
- Answer: B
- Which of the following involves evaluating decisions based on their possible outcomes and associated probabilities?
- A. Cost-benefit analysis
- B. Decision theory
- C. SWOT analysis
- D. Benchmarking
- Answer: B
- When a decision must be made quickly, which method is often used?
- A. Rational decision-making
- B. Incremental decision-making
- C. Heuristic decision-making
- D. Data-driven decision-making
- Answer: C
- What is the primary purpose of a Gantt chart?
- A. To allocate resources
- B. To analyze risks
- C. To track project schedules
- D. To compare alternatives
- Answer: C
- In a decision tree, what do the branches represent?
- A. Different possible outcomes
- B. Costs associated with decisions
- C. Decision points
- D. Random events
- Answer: A
- What is the main advantage of using a decision support system (DSS)?
- A. Reduces the need for human decision-making
- B. Increases data storage capacity
- C. Enhances decision-making with relevant data and models
- D. Automates business processes
- Answer: C
- Which analysis technique is used to evaluate the financial implications of a decision?
- A. Sensitivity analysis
- B. Break-even analysis
- C. SWOT analysis
- D. PERT analysis
- Answer: B
- What does PERT stand for?
- A. Project Evaluation Review Technique
- B. Performance Efficiency Review Technique
- C. Project Execution and Review Technique
- D. Performance Evaluation and Resource Technique
- Answer: A
- What type of decision-making involves making decisions based on data analysis and interpretation?
- A. Intuitive decision-making
- B. Data-driven decision-making
- C. Incremental decision-making
- D. Random decision-making
- Answer: B
- Which factor is critical in evaluating the feasibility of an alternative in decision-making?
- A. Popularity
- B. Cost
- C. Feasibility
- D. Alignment with organizational goals
- Answer: D
- Which decision-making model emphasizes short-term, small, incremental changes?
- A. Rational model
- B. Incremental model
- C. Bounded rationality model
- D. Garbage can model
- Answer: B
- In decision-making, what is a “trade-off”?
- A. A solution with no disadvantages
- B. Choosing one benefit over another
- C. Ignoring all alternatives
- D. Selecting the most expensive option
- Answer: B
- Which of the following is an example of a structured decision?
- A. Choosing a career path
- B. Selecting a vendor based on a fixed criteria list
- C. Deciding on a marketing strategy
- D. Planning a family vacation
- Answer: B
- When is it best to use a heuristic approach in decision-making?
- A. When data is abundant and clear
- B. When time is limited and decisions are complex
- C. When all options are equally viable
- D. When seeking optimal solutions
- Answer: B
- Which process involves continuously improving and refining decisions?
- A. Static decision-making
- B. Dynamic decision-making
- C. Incremental decision-making
- D. Comprehensive decision-making
- Answer: B
- What is a key characteristic of strategic decision-making?
- A. Short-term focus
- B. Operational in nature
- C. High impact on overall direction
- D. Routine and repetitive
- Answer: C
- What type of decision is typically repetitive and can be handled using a set procedure?
- A. Strategic decision
- B. Tactical decision
- C. Operational decision
- D. Unstructured decision
- Answer: C
- Which decision-making bias involves over-relying on the first piece of information encountered?
- A. Anchoring bias
- B. Confirmation bias
- C. Hindsight bias
- D. Availability bias
- Answer: A
- What does the term “escalation of commitment” refer to?
- A. Reducing investment in failing projects
- B. Continuing to invest in failing projects
- C. Abandoning successful projects prematurely
- D. Making decisions under pressure
- Answer: B
- Which method uses a scoring system to rank different decision options?
- A. SWOT analysis
- B. Decision matrix
- C. PERT chart
- D. Gantt chart
- Answer: B
- Which decision-making tool helps identify the most significant factors in a set of data?
- A. Pareto analysis
- B. Scenario analysis
- C. PERT analysis
- D. SWOT analysis
- Answer: A
- What is the primary benefit of using a simulation in decision-making?
- A. Reduces costs
- B. Increases accuracy of outcomes prediction
- C. Eliminates risk
- D. Guarantees optimal decisions
- Answer: B
- In decision theory, what does “utility” refer to?
- A. The cost of an option
- B. The benefit derived from an option
- C. The likelihood of an option’s success
- D. The time required to implement an option
- Answer: B
- Which bias involves looking for information that confirms one’s preconceptions?
- A. Anchoring bias
- B. Confirmation bias
- C. Hindsight bias
- D. Availability bias
- Answer: B
- Which decision-making technique focuses on reducing uncertainty by using probabilities?
- A. SWOT analysis
- B. Sensitivity analysis
- C. Scenario planning
- D. Decision theory
- Answer: D
- What is the main advantage of group decision-making?
- A. Speed
- B. Diverse perspectives
- C. Cost efficiency
- D. Simplified process
- Answer: B
- Which of the following best describes “heuristics”?
- A. Complex algorithms
- B. Simplified rules of thumb
- C. Detailed procedures
- D. Precise calculations
- Answer: B
- What is a common disadvantage of using the rational decision-making model?
- A. It requires too little information
- B. It can be time-consuming
- C. It ignores objectives
- D. It is based on intuition
- Answer: B
- Which decision-making bias involves assuming the future will resemble the past?
- A. Availability bias
- B. Anchoring bias
- C. Confirmation bias
- D. Representativeness bias
- Answer: D
- What is a primary goal of using a decision support system (DSS)?
- A. To automate decision-making
- B. To enhance decision quality with data and models
- C. To eliminate the need for human input
- D. To speed up decision-making
- Answer: B
- Which approach to decision-making involves looking at how decisions align with the overall strategic goals?
- A. Tactical decision-making
- B. Strategic decision-making
- C. Operational decision-making
- D. Incremental decision-making
- Answer: B
- Which type of decision-making model assumes that decision-makers are rational and aim to maximize outcomes?
- A. Bounded rationality model
- B. Incremental model
- C. Rational model
- D. Garbage can model
- Answer: C
- What is the main focus of scenario planning?
- A. Minimizing costs
- B. Predicting future scenarios and preparing responses
- C. Allocating resources efficiently
- D. Optimizing current processes
- Answer: B
- In decision-making, what does “opportunity cost” refer to?
- A. The financial cost of an alternative
- B. The time required to pursue an alternative
- C. The benefit of the next best alternative foregone
- D. The risk associated with an alternative
- Answer: C
- Which decision-making model is most likely used in conditions of high uncertainty and complexity?
- A. Rational model
- B. Incremental model
- C. Bounded rationality model
- D. Garbage can model
- Answer: D
- What is the primary benefit of using a cost-benefit analysis?
- A. It simplifies the decision-making process
- B. It helps quantify the financial implications of decisions
- C. It eliminates the need for qualitative judgment
- D. It guarantees successful outcomes
- Answer: B